This Privacy Policy explains how R2KSHOP collects, uses, stores, and protects your information when you use our website and services.
By using our website, you agree to the collection and use of information according to this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website, create an account, contact support, or place an order:
Email address Name or username, if provided Billing details, if required for payment Order information IP address Device and browser information Website usage data Messages sent to support Payment status and transaction details
We do not intentionally collect sensitive personal information.
2. How We Use Your Information
We use your information to:
Process and deliver orders Provide customer support Verify payments Prevent fraud and abuse Improve the website and services Send order confirmations and important service emails Manage customer accounts Comply with legal, security, and payment provider requirements
We do not sell your personal information.
3. Payments
Payments are processed by third-party payment providers.
R2KSHOP does not store full credit card details. Payment information is handled directly by the payment provider according to their own privacy policy and security rules.
We may receive limited payment information, such as payment status, transaction ID, amount paid, and fraud review status.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, and secure the website.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
5. Analytics and Security
We may use analytics, security, anti-fraud, and performance tools to understand website activity and protect the website from abuse.
These tools may collect technical information such as IP address, browser type, device type, pages visited, and timestamps.
6. Data Sharing
We may share necessary information with trusted third parties only when needed to operate our services, such as:
Payment processors Hosting providers Email service providers Fraud prevention tools Analytics providers Customer support tools Legal or regulatory authorities if required
These third parties are only allowed to use the information as needed to provide their services.
7. Data Storage
We keep personal information only for as long as necessary to provide our services, process orders, handle support, prevent fraud, comply with legal obligations, and maintain business records.
Order and transaction records may be kept for accounting, security, and dispute handling purposes.
8. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no online service can be guaranteed to be 100% secure.
9. Your Rights
Depending on your location, you may have the right to:
Request access to your personal information Request correction of inaccurate information Request deletion of your information Object to certain processing Request a copy of your data Withdraw consent where applicable
We may need to verify your identity before processing certain requests.
10. Age Restrictions
Our website and services are not intended for children. By using our website, you confirm that you are old enough to use online services in your country or that you have permission from a parent or legal guardian.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
13. Contact
For questions about this Privacy Policy, contact us at:
